Vishing (voice-phishing) is a telephone scam where fraudsters – claiming to be from the bank – phone your business in order to get access to your bank account.
How does the scam work?
Fraudsters research your company in advance of calling you up in order to sound knowledgeable and credible and will often use compelling and urgent language to convince you that your account has been compromised.
– They may claim that there are fraudulent transactions pending that you need to deal with as a matter of urgency.
– They will pressure you into telling them your confidential information such as your PIN and PASSWORD, telling you that they need these to resolve the problem.
– They then use this sensitive information to access your account and to transfer money illegally.
All businesses are potential targets and therefore it is essential that you do not reveal your security details to anyone.
Be aware that your bank will NEVER ask for details of your PIN, PASSWORD or SMARTCODES over the phone.
Top Tips: – Be suspicious.
– Immediately end any suspicious calls.
– Report the incident. You should use a different handset for this as the fraudster may try to keep the line open and to intercept your call.